What Information We Collect

The type of information we gather depends on how you interact with us. If you're just browsing our resources, we collect minimal data. But if you're enrolling in a program or requesting specific guidance, we'll need more details to actually help you.

Personal Details You Give Us

• Your name and contact information when you reach out or sign up
• Educational background and professional experience for program placement
• Payment details when you enroll in courses (processed through secure third-party systems)
• Questions and feedback you share with our team
• Employment status and career goals if you're seeking guidance

Information We Collect Automatically

When you visit our site, we gather some technical data to keep things running smoothly and figure out what's working. This includes your IP address, browser type, pages you visit, and how long you stick around. We use this to spot technical issues and understand which content actually helps people.

How We Use Your Information

We're not in the business of collecting data for the sake of it. Everything we gather serves a specific purpose related to helping you learn about financial analysis or improving our programs.

1. Delivering the educational content and programs you've signed up for
2. Answering your questions and providing support when you need it
3. Processing payments and keeping records for tax and legal requirements
4. Sending you relevant updates about courses or changes to our programs
5. Improving our content based on what people actually use and find helpful
6. Meeting our legal obligations under Australian education and business regulations

We don't sell your information to anyone. We're an education provider, not a data broker. Your details stay with us unless there's a clear educational or administrative reason to share them with specific partners.

Who Sees Your Information

Most of your data stays within our team. But running an education business means working with some external services — payment processors, email systems, and hosting providers. We've chosen partners who take security seriously and operate under similar privacy standards.

If we ever need to share your information beyond these standard services — say, with an industry partner for a specific program — we'll ask for your permission first.

Your Rights Over Your Information

Under Australian privacy law, you're not just a passive participant here. You've got several specific rights when it comes to your personal data.

Access Your Information

You can ask to see what personal data we hold about you. We'll provide it within 30 days, usually in a simple format you can actually read. There's no charge for reasonable requests, though if you're asking for extensive records multiple times, we might need to cover our administrative costs.

Correct Inaccurate Details

Spotted an error in your enrollment details or contact information? Let us know and we'll fix it promptly. Accurate records matter for both of us — you need correct course materials sent to the right place, and we need reliable information to run our programs.

Request Deletion

You can ask us to delete your personal information, and we'll do so unless we're legally required to keep certain records. Tax documentation, for instance, needs to be retained for seven years under Australian law. Course completion records might need to stay on file too, but we can anonymize them if you prefer.

Withdraw Marketing Consent

Every marketing email we send includes an unsubscribe option. Click it once and you're off that list. You'll still receive essential communications about any active enrollments, but no promotional content.

How We Protect Your Data

Security isn't just about having the right technology — though that matters. It's about creating systems that protect information at every step.

We use encryption for data transmission and storage. Our team receives regular training on privacy practices. Access to personal information is limited to staff who genuinely need it for their work. We conduct regular security reviews and update our practices as new threats emerge.

That said, no online system is completely bulletproof. We do our best to protect your information, but we can't guarantee absolute security. If we ever experience a data breach that affects your information, we'll notify you and the relevant authorities as required by Australian law.

How Long We Keep Your Information

We don't keep data longer than necessary. But "necessary" varies depending on what we're talking about:

• Inquiry data: If you ask a question but don't enroll, we keep your contact details for about 12 months in case you come back
• Current students: We maintain full records throughout your program and for three years afterward
• Financial records: Kept for seven years to comply with Australian tax requirements
• Marketing preferences: Stored until you unsubscribe or ask us to remove them
• Website analytics: Aggregated and anonymized data might be kept indefinitely for long-term analysis

When we delete information, it's properly removed from our active systems. Backup copies might persist for a bit longer due to our data recovery procedures, but these are eventually purged too.

Cookies and Tracking

Our website uses cookies — small text files that help us remember your preferences and understand how people navigate our site. Some are essential for basic functionality, while others help us improve the experience.

You can control cookies through your browser settings. Blocking all cookies might affect how some parts of our site work, but essential functions should still operate. We're not in the business of extensive tracking — we mostly want to know if people find what they're looking for and where they get stuck.

Changes to This Policy

Privacy regulations evolve, and so do our practices. When we make changes to this policy, we'll update the date at the top and notify active students via email if the changes significantly affect how we handle their information.

For minor clarifications or updates that don't change our fundamental approach, we might just update this page without individual notifications. We'd suggest checking back occasionally if you're curious about our current practices.

Questions or Concerns

If something in this policy isn't clear, or you've got concerns about how we're handling your information, we want to hear about it. Most issues can be resolved through a straightforward conversation.

You also have the right to lodge a complaint with the Office of the Australian Information Commissioner if you believe we've mishandled your personal information. But we'd appreciate the chance to address your concerns directly first — we take privacy seriously and want to make things right if we've fallen short.